United Kingdom: Performance, Pricing, Profitability
UK IHC, even more than their American counterparts, are turning to legal data as a tool for internal/partner performance and resource optimisation. This use case was selected by a large majority of 63%. We can infer that British in-house legal teams are under pressure to demonstrate value, track efficiency and benchmark outcomes across both in-house and external counsel.
The second most cited use case — pricing and profitability strategies (43%) — points to a strong commercial orientation, with data evidently being used to model spend, forecast budgets and support cost control to a much higher degree than in the US.
Risk management and compliance (20%) remains a steady focus, though notably lower than in the US, indicating that UK IHC may be relying more on structural processes than data-led oversight in this area.
Finally, the result for market trends and client insights (17%) shows that some IHC are using data to inform external engagement and anticipate client needs, though this remains a minority use case compared to internal metrics.